Guest Screening

Effectively screening every person who enquires about staying in your property will result in higher quality guests. In the on-boarding phase we’ll learn more about your preferences for guest screening and our Listing Managers will use the settings on each platform to increase the likelihood of getting bookings from your ideal guest. The number one priority is ensuring everyone who stays takes great care of your place and respects the neighborhood as if it were their own. Our guest experience team is trained to politely ask guests more questions about the reason for their stay and assist them with ID verification process specific to the booking platform they are reserving through. Good guests are generally very understanding of the screening and ID verification process and we always let them know we appreciate it.

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